TMJR Productions Inc. offers an optional insurance policy to protect ticket holders in the event they are unable to attend the Hawaii Elvis Festival. Please note that the insurance applies to your entire order. The policy applies exclusively to tickets purchased through TMJR Productions Inc. and is subject to the following terms and conditions:

1. Coverage Periods & Refund Percentages

• Up to 8 Months Prior to Event (on or before May 11, 2026):
  Patrons who have purchased insurance and cancel within this period will receive a 100% refund of their ticket purchase.

• Between 7–4 Months Prior to Event (May 12, 2026 – September 10, 2026):
  Patrons who have purchased insurance and cancel during this timeframe will receive a 50% refund of their ticket purchase.

• Within 120 Days of the Event (on or after September 11, 2026):
  No refunds will be issued. Coverage is no longer valid once the 120-day window begins.

2. Eligibility

• Insurance must be purchased at the time of booking through TMJR Productions Inc.

• Refunds are processed only to the original form of payment.

3. Exclusions

• Insurance does not cover travel expenses, accommodations, or any additional purchases outside of the ticket price.

• Refund requests outside of the above-stated timelines will not be honored under any circumstances.

4. Claims Process

• To submit a claim, ticket holders must provide proof of purchase and notify TMJR Productions Inc. in writing within the eligible time period.

• All claims will be processed within 30 days of receipt.

To begin your insurance plan, we will charge a one-time 10% payment plan fee based on your total order.

We are pleased to offer flexible payment options for your Hawaii Elvis Festival tickets!

NOTE: YOU MUST CALL OUR BOX OFFICE IN ORDER TO APPLY FOR THIS SERVICE, DO NOT PURCHASE YOUR TICKET THROUGH THE WEBSITE.

How It Works:

On the 15th of every month, TMJR Productions will automatically process a payment using the card we have on file for your order. At the time of purchase, you may select a 6-month plan.

Please note that the payment plan applies to your entire order. For example, if you purchase multiple tickets together, the plan will cover the full order—it cannot be applied to only certain tickets within that order.

To begin your plan, we will charge your first installment along with a one-time 5% payment plan fee based on your total order.

Important Details:

If your payment declines or fails on the 15th, you will have 15 days to settle your balance. If payment is not resolved within that time, we will unfortunately have to release your seat(s), and no refund will be issued.

This payment plan is designed to make attending the festival as stress-free as possible while keeping your reservation secure.